by Antony Tinker | Mar 19, 2020 | Culture, Employee Engagement, Teamwork
Holding meetings virtually or doing video conference calls can be daunting for the uninitiated. To help participants relax and feel comfortable, and in place of the milling around and getting a coffee before the start of a ‘real world’ meeting, we strongly recommend...
by Antony Tinker | Dec 28, 2019 | AAR, Culture, Employee Engagement, Mentoring/Coaching
During an After Action Review (AAR) with a client recently, the subject of soft skills came up and it’s been bothering me ever since. Why? Because it’s one of the greatest misnomers in business. ‘Soft’ is not the same as ‘easy’ and, in our experience, these skills...
by Antony Tinker | Dec 21, 2019 | Culture, Leadership
Christmas, we are told, is a time of giving, but sadly I am finding of late, also a time of wanting. Often children hanker after the latest gizmo whilst endless adverts seek to ignite our desire for a new sofa or smart TV, and with this so many children and adults...
by Antony Tinker | Nov 14, 2019 | Culture, Organisational Learning, Performance
How can we increase the level of care within our team? As I’ve observed from personal experience lately, care is crucial to organisational performance, as well as making an important impact on people’s wellbeing… I believe that both the concept and the reality...
by Antony Tinker | Oct 21, 2019 | Culture, Employee Engagement, Leadership
As leaders, it’s our job to ensure that goals we set for our team are not just achievable, but also exciting, meaningful and understandable. In the same way that storytelling enhances employee engagement, it seems to me that success lies in making stuff more fun than...
by Antony Tinker | Oct 7, 2019 | Culture, Employee Engagement, Leadership
I’ve recently read a small and inspirational book by Mac Anderson, called “212° Service; the 10 rules for creating a service culture”. It’s a great short read full of useful stories and tips which I have thoroughly enjoyed. But the reason for this blog is to share...
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