by Antony Tinker | Oct 7, 2019 | Culture, Employee Engagement, Leadership
I’ve recently read a small and inspirational book by Mac Anderson, called “212° Service; the 10 rules for creating a service culture”. It’s a great short read full of useful stories and tips which I have thoroughly enjoyed. But the reason for this blog is to share...
by Antony Tinker | Mar 12, 2019 | Culture, Leadership, Teamwork
At iTS Leadership, we have this wonderful ritual of recognition that kick starts our monthly team meetings: everyone nominates a ‘honk’* to a team member(s) of their choosing, or even to themselves. It’s a way of acknowledging all the hard work and effort...
by Antony Tinker | Feb 12, 2018 | Culture, Leadership, Teamwork, Uncategorized
Quite early on in my career, I discovered that our Commanding Officer was known as “The Head”. I thought that this nickname might reflect the authority of his position at the top of our organisation – the Headmaster or the Head Honcho, if you like – but over the next...
by Antony Tinker | Feb 5, 2018 | Culture, Performance, Uncategorized
Something happened to me last week that, to my recollection, has never happened in my life before! I was on an early morning train in to London and we were on the last couple miles of the journey, when the train came to a halt away from any station and the driver...
by Antony Tinker | Jan 31, 2018 | Culture, Leadership, Teamwork, Uncategorized
I support Stoke City Football Club and I must admit it has been a challenging ride for the past 12 months. We seemed to lose our direction, were rather shambolic on more than one occasion and appeared to lack heart and togetherness. The run of poor results led to a...
by Antony Tinker | Jan 8, 2018 | Culture, Performance, Teamwork, Uncategorized
“Stop right now thank you very much,I need somebody with a human touch,Hey you always on the run,Gotta slow it down baby, gotta have some fun” HAPPY NEW YEAR! Yes…I’ve started the year with a blog that starts with Spice Girl lyrics! Maybe it’s because I...
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